【Product Truth】We Chase "Disruption" While Clients Just Want Reliability

2025/12/16 10:50

In B2B and machinery sectors, "innovation" is overhyped. The truth? Most markets need not disruption, but "translation" – adapting proven solutions into formats clients can operate, maintain, and afford.

【Product Truth】We Chase "Disruption" While Clients Just Want Reliability

🏗️ When "Translation" > "Innovation"

For infrastructure, agriculture, construction clients:

  • Equipment must not break down often

  • Repairs should be locally serviceable

  • Parts must arrive within days, not months

    A locally repairable upgraded model beats a high-tech machine needing airlifted parts.

When Real Innovation Is Essential

When current solutions have fundamental flaws (e.g., diesel machines banned in green zones) or during platform shifts (ICE → electric), incremental tweaks won't suffice.

🛠️ Real Case:

A Southeast Asian client chose a "simple, durable, locally repairable" loader over a "technologically advanced" one. His reason: "My site is a battlefield. I can't afford precision tools."

We won back business not with specs, but by co-designing localized maintenance and parts supply chains – translating "reliability" into "cost-saving" for the client.

🤔 The Question:

Are we obsessed with creating "new things" while undervaluing the art of embedding "good things" seamlessly into client ecosystems?

Which matters more in your market – "disruptive innovation" or "precision translation"? Share your take!

ProductStrategy #Localization #ClientInsights #MachinerySector #SupplyChainResilience


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